Microskills
Landry, Adaira / Lewiss, Resa E.
The promise of this book is simple: if you buy this book on Friday, you will be better at your job by Monday.
Do you ever find yourself:
Setting goals without identifying the actual steps to get there? Treating successful characteristics as innate traits that you either "have or don't have"? Skipping steps when explained concepts or failing to ask for help when you need it?
Microskills is an easy-to-use guide to solving these issues and i...